As the application is an MSI type, simply re-running the application on the workstations will modify the existing installation to the desired state. Existing installationsĪs we are using SCCM to deploy Symantec Endpoint Protection we already had an application which would perform the installations and I have already modified this application so that new installations will not have the Outlook Add-in enabled. Now I know I will not have any additional systems with the Outlook Add-in enabled I can start to resolve the issue on all of my existing workstations. I then tested this on a workstation and confirmed that the changes were successful.
This simply instructs the MSI installer which components to install, and setting the OutlookSnapin to 0 means that the component we want to exclude is skipped.Īfter updating the INI file I had to redistribute the content to the Distribution Points. The resolution for the new installations was a simple process of adding the following additional lines to the end of the SetAid.ini file which is included in the Symantec Endpoint Protection source files. Then I will target a remediation process to the existing workstations, this saves freshly deployed workstations having to run the fix post-deployment and also should result in the number of unmediated systems only ever decreasing as new systems will not be introduced to the environment.
SYMANTEC ENDPOINT PROTECTION 14 MSI INSTALL
Looking in Program and Features then choosing to modify the Symantec Endpoint Protection installation shows me that currently the feature is installed…Īnd I want it to change to having the feature removed… New InstallationsĪs always I took a two stage approach to resolving this issue, firstly to modify the installation process for Symantec Endpoint Protection so that any workstations that need to install Symantec (primarily during OSD) were not deployed with the issue. However, this was complicated by the fact that the Symantec Add-in was already installed on all of the workstations and the Add-in is an optional component of the installation and not a seperate application listed in programs and features.
In order to resolve this issue we decided that the best solution was to simply remove the Add-in from the Symantec Endpoint Protection installation. Hi John, if you work for a long time with Symantec, you will understand this page and find what you need.Ī possible improvement could be to create a kind of Drop-Down or Filter Function on Top for the Version of SEP you are running or you are searching for.Īnother improvement could be, if you combine this with all 3 IU Pages and also link to the static IU Updater page, for scripts.ĭo you find the following Intelligent Updater site easy to follow and find what you need to download? Could it use improvements? Open discussion on if you find the site easy to digest or if this site needs improvements to help the customer experience.This week I have been looking into an issue a customer of mine has been experiencing with the Symantec Outlook Add-in crashing repeatedly and causing Outlook to crash too which is a poor user experience. Subject: Symantec Endpoint Protection 14 Intelligent Updater site
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